Terms of Service
1. Introduction and Scope of Application
Welcome to yoridaravian.com (the "Site"). These Terms of Service set forth the terms and conditions applicable to your access to and use of the Site, browsing of products, creation or use of an account, purchase of items, and use of related services.
Please read these Terms of Service carefully when accessing or using the Site. If you use the Site or submit an order through the Site, you agree to comply with the terms applicable to your relevant activities, provided that these Terms of Service do not exclude or restrict consumer rights that cannot be waived or restricted under applicable law.
The Site primarily serves U.S. consumers and provides online shopping services for furniture and related home products.
These Terms of Service should be read together with other applicable policies on the Site, including the Shipping Policy, Order Cancellation Policy, Return & Refund Policy, and Privacy Policy. If different policies contain detailed rules on specific matters, please refer to the corresponding policy. All policies should be interpreted and enforced to the extent permitted by applicable law.
2. User Accounts and Responsibilities for Website Use
2.1 Accuracy of Information
If you create an account, submit an order, or use related features of the Site, you should provide true, accurate, complete, and promptly updated information, including, where applicable, your name, contact information, billing information, and shipping address.
If the information you provide is inaccurate, incomplete, or not promptly updated, it may cause issues with order processing, payment confirmation, customer communication, or item delivery.
2.2 Account Security
If the Site offers account registration features, you should reasonably protect your login credentials and take appropriate measures to prevent unauthorized access to your account by others.
If you discover possible unauthorized access to or use of your account, please contact us as soon as possible through the contact information listed in these Terms of Service.
For activities conducted through your account, we will determine responsibility within the scope permitted by applicable law based on the specific circumstances and relevant evidence. We will not exclude liability that cannot be excluded under law through these terms.
2.3 Reasonable Use of the Site
When using the Site, you agree to comply with applicable law and relevant rules, and you must not:
- Use the Site for fraudulent, illegal, or unauthorized activities;
- Deliberately submit false order information or misleading materials;
- Access, interfere with, or damage the Site and related systems without authorization;
- Use the Site in a manner that may harm website security, normal operations, or the lawful rights and interests of other users;
- Engage in other conduct that violates applicable law or these Terms of Service.
If we have reasonable grounds to believe that an activity involves fraud, abuse, unauthorized access, or other illegal or security-threatening conduct, we may take reasonable measures within the scope permitted by applicable law, including verifying the relevant activity, restricting specific features, or suspending the relevant account.
2.4 Website Operation and Availability
We will make reasonable efforts to maintain the normal operation of the Site, provide product information, process eligible orders, and assist in resolving related issues through available customer service channels.
However, the Site may be temporarily inaccessible due to maintenance, technical failures, third-party service interruptions, or other circumstances. We do not guarantee that the Site will always be uninterrupted, completely error-free, or available at all times.
Nothing in this section limits consumer rights under applicable law or our liability under law.
3. Products, Inventory, and Pricing
3.1 Product Information
We will make reasonable efforts to display accurate product descriptions, images, dimensions, materials, colors, prices, and other important information to help you understand the product before purchase.
Due to factors such as display devices, screen settings, lighting, shooting environment, or product batches, reasonable visual differences may exist between product images and the actual item. However, such differences do not affect our product description obligations under law and do not exempt us from liability under law for material inaccuracies or misleading information.
Before purchasing, please carefully review the description, dimensions, and other relevant information provided on the product page. If you need further information about a product, please contact us through customer service channels.
3.2 Product Availability
The display of products on the Site does not mean they are always in stock or available for purchase at all times. Product availability may change due to inventory changes, fulfillment arrangements, or other reasonable business factors.
We will update relevant product information within a reasonable scope, but we cannot guarantee that all product information and inventory status are fully synchronized in real time at all times.
3.3 Pricing and Information Errors
Product prices are based on the prices displayed on the Site at the time you place your order and applicable to the relevant order, unless applicable law provides otherwise.
We may update product prices, descriptions, or inventory information for reasonable business reasons. Price changes generally do not apply retroactively to confirmed orders, unless permitted by applicable law and necessary consent has been lawfully obtained for the relevant changes.
If we discover obvious pricing errors, inventory errors, or other important product information errors, we may, within the scope permitted by applicable law, verify and take reasonable measures, including contacting you, correcting information, cancelling affected orders, or refunding relevant amounts collected.
If a paid order needs to be cancelled, we will handle the refund in accordance with the applicable Order Cancellation Policy and legal requirements. We will not rely on obviously erroneous information to require consumers to bear fees or liabilities not permitted by applicable law.
4. Orders and Payment
4.1 Submitting Orders
Submitting an order indicates that you wish to purchase the selected items and provide the information needed to complete the transaction.
Order submission, the system's receipt of order information, and the final acceptance of an order may be different processing steps. Successful order submission itself should not be understood as meaning that all orders have completed review or will necessarily be fulfilled.
If we provide order confirmation or status notifications to you by email or other actually available channels, the meaning of the relevant notification should be determined based on its specific content and the actual status of the order.
4.2 Order Review and Cancellation
Within the scope permitted by applicable law, we may review, reject, or cancel orders due to insufficient inventory, unsuccessful payment, inaccurate order information, suspected fraud, or other reasonable fulfillment reasons.
If an order needs to be cancelled, we will take corresponding measures based on the actual circumstances and applicable law. For paid orders whose cancellation is approved, we will handle the refund in accordance with the applicable Order Cancellation Policy.
4.3 Payment Responsibility
You should ensure that the order information and payment information submitted are accurate and use the payment method actually provided during the checkout process to complete the transaction.
Payment authorization, processing, and related transaction records may involve corresponding payment service providers or financial institutions. Payment status, transaction confirmation, and fund arrival time may be affected by the processing procedures of the relevant service providers.
Please do not send complete credit card numbers, payment security codes, account passwords, or other unnecessary sensitive payment information by email.
4.4 Refunds
Order cancellation, returns, or other refund matters will be handled in accordance with the applicable Order Cancellation Policy, Return & Refund Policy, and relevant law.
The time a refund is initiated and the time the funds actually appear in your payment account may differ. Actual arrival time may depend on the bank, card issuer, payment service provider, or other relevant financial institution.
These Terms of Service do not create refund periods, refund methods, or refund eligibility inconsistent with existing policies.
5. Shipping and Delivery
We currently provide shipping services to delivery addresses within the United States. Specific shipping availability may depend on the delivery address and actual logistics arrangements.
5.1 Shipping Rates
Standard shipping fees are as follows:
- Orders under $80.99: A standard shipping fee of $5.99 applies.
- Orders of $80.99 or more: The standard shipping fee is $0, meaning eligible orders enjoy free standard shipping.
If a specific order may incur charges that require separate explanation, we will clearly disclose them before checkout where applicable.
5.2 Order Processing and Transit Time
Orders generally require 1-3 business days to be processed and prepared for shipment.
After an order is shipped, the estimated transit time is 5-8 business days. Order processing time and post-shipment transit time are two different stages, so under normal circumstances, the estimated total delivery cycle is approximately 6-11 business days.
The above times are estimates and are not unconditional guarantees of delivery. Weather, holidays, carrier operations, transportation network congestion, address verification, and other reasonable factors may affect actual delivery time.
5.3 Carriers and Delivery Inquiries
We may use carriers such as FedEx, DHL Express, or UPS based on the order, delivery address, and actual logistics arrangements. The specific carrier is determined by the actual shipping arrangements, and not every order allows you to choose from all carriers yourself.
If logistics tracking information is available, we will provide relevant tracking information through appropriate order contact channels or shipment notifications.
Please provide an accurate and complete delivery address when placing an order. If you discover an address error or abnormal delivery status, please contact us as soon as possible. After an order is shipped, address modification, package interception, or redelivery may not be guaranteed to succeed.
For detailed rules on delivery delays, tracking information, lost packages, transit damage to items, and other delivery issues, please refer to the Shipping Policy.
6. Order Cancellation
If you wish to cancel an order, you may contact us to submit a request before the order is shipped. Cancellation requests require verification of order status and review, and submitting a request does not mean the order has been automatically cancelled.
For orders that meet the cancellation conditions and whose cancellation is approved, we will stop subsequent shipment according to the actual order process and handle the refund in accordance with applicable rules.
After an order is shipped, it generally cannot be cancelled directly through the ordinary order cancellation process. If you still wish to return the item, you may learn about follow-up handling methods in accordance with the applicable Return & Refund Policy.
For paid orders whose cancellation requests are approved, we will generally initiate or process the refund within 1-5 business days after cancellation is approved. The actual refund arrival time depends on the bank, card issuer, payment service provider, or other relevant financial institution.
For complete provisions on cancellation eligibility, request methods, review procedures, and refund handling, please refer to the Order Cancellation Policy.
This section does not exclude return, refusal, or other non-waivable statutory rights granted to consumers by applicable law.
7. Returns, Refunds, and Exchanges
We provide eligible return and refund services in accordance with the applicable Return & Refund Policy.
7.1 Return Period and Eligibility
Voluntary returns that meet applicable conditions generally follow a 30-day return policy. Specific return eligibility, application periods, item condition requirements, and other applicable conditions are governed by the provisions of the Return & Refund Policy.
7.2 Exchanges
We do not offer direct exchanges. If you wish to purchase other items, you may apply for a return in accordance with applicable policy and place a new order where appropriate.
7.3 Return Shipping and Refunds
Who bears return shipping costs, how return requests are submitted, how refunds are handled, and how long refunds take all depend on the reason for the return, the condition of the item, applicable policy, and relevant law.
For quality issues, incorrect shipments, transit damage, or other fulfillment issues, we will provide appropriate handling methods based on the specific circumstances and applicable law.
These Terms of Service do not add return periods, additional fees, or refund conditions that conflict with the Return & Refund Policy, nor do they exclude consumer rights under law.
For complete return and refund rules, please refer to:
8. Privacy and Personal Information Protection
We may process personal information to the extent necessary to operate the Site, process orders, complete delivery, provide customer service, maintain website security, and fulfill applicable legal obligations.
Our collection, use, disclosure, storage, security protection of personal information, and handling of user privacy rights will be conducted in accordance with the Site's actual practices, the applicable Privacy Policy, and relevant legal requirements.
Depending on your place of residence, the scope of applicable law, and specific data processing activities, you may have rights such as access, correction, deletion, or obtaining personal information, as well as opting out of certain data processing activities. Specific rights and applicable conditions may vary depending on the law and individual circumstances.
We will not replace or weaken the personal information processing rules already stated in the Privacy Policy or obligations under law through these Terms of Service.
Using the Site does not mean you waive rights granted by applicable privacy law. We will handle relevant privacy requests in accordance with applicable law.
9. Dispute Handling and Applicable Law
If you have any questions or disputes regarding orders, products, payments, delivery, returns, refunds, or these Terms of Service, we recommend first contacting us through the customer service contact information listed in these Terms of Service so that both parties may attempt to resolve the matter amicably.
The interpretation and application of these Terms of Service will follow relevant applicable law, including, where applicable, applicable U.S. federal and state law.
In determining the law applicable to a specific dispute, relevant conflict-of-law rules, mandatory legal provisions of the consumer's place of residence, and other applicable legal requirements should be considered. These terms do not exclude mandatory consumer protections under law merely because the Site provides a certain service.
Unless otherwise applicable and enforceable written agreements or legal provisions exist, these Terms of Service do not create mandatory arbitration obligations, class action waivers, or exclusive jurisdiction arrangements for specific courts.
Any dispute resolution method should comply with applicable law. These Terms of Service do not exclude consumer rights that cannot be waived or restricted under law.
10. Changes to These Terms of Service
We may revise these Terms of Service due to business operations, website feature adjustments, policy updates, or changes in applicable law.
Revised terms will be posted on this page, and relevant update information will be noted where applicable. Unless otherwise stated or required by applicable law, revisions take effect after posting in accordance with applicable law and relevant provisions.
For material changes that require prior notice or user consent under law, we will take corresponding measures in accordance with applicable legal requirements.
We will not retroactively deprive consumers of rights they have already obtained under law or alter legally protected interests in confirmed orders merely by posting a new version.
We recommend reviewing this page periodically to understand the currently applicable Terms of Service.
11. Contact Us
If you have any questions about these Terms of Service, order processing, payment, delivery, order cancellation, returns, or refunds, please contact us through the following methods.
- Website: https://yoridaravian.com
- Email: solutions@yoridaravian.com
- Phone: +1 (951) 286-3941
- Address: 1164 Stone Pine Ln #A, Corona, CA 92879, US
- Business Hours: Monday to Friday, from 9:00 AM to 6:00 PM (ET)
We will make reasonable efforts to assist with your inquiry or request based on the actual circumstances, relevant policies, and applicable law.